NCHICA Forum on Direct Messaging


Efficient communication amongst a patient’s care team promotes better outcomes and decreases adverse events. Direct secure messaging (Direct), is an emerging, standardized protocol for secure email that offers the opportunity for healthcare providers to exchange patient data electronically, making it faster, more secure and less expensive than traditional paper faxing. Direct is included in all 2014 Certified EHRs and enables physicians and other healthcare providers to meet the Meaningful Use Stage 2 requirement for the exchange of clinical summaries at transitions of care.

You will learn best practices for implementation of a Direct Messaging program from two North Carolina healthcare providers, learn more about the DirectTrust program, and receive updates from the national level. You will have an opportunity to share your ideas on how NCHICA can support and improve the rate of Direct Messaging in North Carolina.

Presenters Include

  • David C. Kibbe, MD, MBA, President and CEO of DirectTrust, will provide an update on the use of Direct Messaging nationwide
  • Dennis Andrison, Project Lead at New Hanover Regional Hospital, and Patty Lewis, RHIT, CHTS-PW, Implementation Lead at Coastal Connect Health Information Exchange, will discuss best practices in Direct Messaging
  • Moderator: Mary McCaskill, HIT Manager, NC AHEC Program

Session Objectives

  • Learn how two North Carolina providers are using Direct Messaging effectively
  • Learn about DirectTrust and the status of Direct Messaging use nationwide
  • Discuss ways to increase the use of Direct Messaging among North Carolina providers


November 4, 2015, 9:30-11:30 am (registration and networking at 9:00 am)


Research Triangle Foundation of NC, 12 Davis Drive, Research Triangle Park, NC. Click here for directions.


The registration fee is $50 NCHICA members/$75 non-members/$25 students.

To register, click here.

NCHICA has created a collaborative organization that no other State has achieved. It includes vendors, providers, payers, physicians, nurses, clinicians, attorneys, information technologists and other professionals, working together to improve healthcare within North Carolina in every way, from the use of technology, to public policy considerations, to patient privacy, and more. Belonging to, and participating in, this organization helps you to not only keep up with the changing healthcare environment, but to have some influence on those changes.

— David B. Dillehunt
VP, CIO, FirstHealth of the Carolinas Inc.,
Pinehurst, NC

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